Privacy Policy

This privacy policy governs the manner in which The BiliBag Online collects, uses, maintains and discloses information collected from users (each, a “user”) of the thebilibag.com website. This privacy policy applies to the site and all products and services offered by The BiliBag Online.

Information We Collect (Personal data, cookies, IP addresses, etc.)

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, fill out a form, respond to a survey, subscribe to the newsletter and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information, Users may, however, can visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

• The BiliBag Online website collects and uses User personal information for the following purposes:
• To improve our Site, we continually strive to improve our website offerings based on the information and feedback we receive from you.
• To improve customer service Your information helps us to more effectively respond to your customer service requests and support needs.
• To personalize user experience, we may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
• To process transactions, we may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
• To send periodic emails
• The email address Users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.

How We Protect Your Information (Security measures, encryption, etc.)

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

The BiliBag Online website don’t keep and store any type of financial data like credit or debit card information, all processing is done through our online payment gateway processor, currently Bank Sensitive and private data exchange between the Site and its Users happens over an SSL secured communication channel and is encrypted and protected with digital signatures.

Third party websites Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.

Advertising Ads appearing on our site may be delivered to Users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile non personal identification information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This privacy policy does not cover the use of cookies by any advertisers.

Changes to This Privacy Policy (Update notifications, etc.)

The BiliBag Online website reserves the right to update this Privacy Policy at any time without prior notice. We encourage users to check this page regularly to stay informed about how we protect the personal information we collect. By continuing to use our website, you acknowledge and agree that it is your responsibility to review this Privacy Policy periodically and stay updated on any modifications

Your approval of these terms ( acceptance )

By using this website, you agree to this Privacy Policy and our Terms of Service. If you do not agree with any part of this policy, please refrain from using our website. Your continued use of the site after any updates to this policy will be considered as your acceptance of the changes.

Website Compliance :

• Return and Refund Policy: The standard processing time for returns and refunds is 5 to 7 working days.
• Product Stock Information : The available stock quantity is always displayed on the product detail page.
• Delivery Time :
  • Inside Chattogram : Up to 5 days
  • Outside Chattogram : Up to 7 days

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site please feel free to contact us at: www.thebilibag.com